Using Social Networking Platforms Professionally, Part 2
After the discussion here and on Draftfcb’s blog last week, I have decided to follow up with a short poll on the professional usage of social networking platforms.
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About using Social Networking Platforms Professionally
I have been following an interesting discussion on Draftfcb‘s blog lately. Josh raised a question on the professional usage of social networking platforms and how requests to persons in the social media space should be handled. Following is an excerpt with my comment on his posting. You can follow the original discussion on the blog […]
Customer Care in the Blogosphere – A Real World Example
Well, you can call your customers “idiots”, for giving you feedback on your (false) products or websites. Or you can regard criticism as relevant feedback on your products and services and thank customers for giving hints where you can do better. In times where blogs and twitter are used to update and inform friends, users, […]